Change Management in Dynamic Healthcare Systems (7322MED)

Healthcare system reforms and constant restructuring require managers to acquire new skills and competencies and to reframe their traditional approaches to health service management. One of the critical skills for today's health care manager is the ability to successfully lead change. This course invites students to critically evaluate the ways in which health service management adapts to the competitive and changing healthcare environment and to explore various approaches to effective and efficient healthcare management. During the course, participants will extend their change management acumen with methodologies for planning and evaluation, influencing and negotiation and their application in health services. The management skills in a changing environment that you will develop by completing this course will complement other essential management skills such as leadership, quality management, communication and strategic planning.

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